Mark Elliott sold me an F150 back in 2016 and recently a nice 2019 upgrade. Even though one day he was away from his office he went out of his way to respond to my queries in order to maintain contact. His level of service should be the norm for other sales people. I guess history repeats itself as Mark once again exceeded my expectations. Thank you Mark!
A variety of vehicles with a friendly atmosphere.
I went into Capital Ford to look for a new vehicle to lease. A family friend John, new to Capital Ford, led me to great help with Mark. I assumed my first new car experience was going to be stressful and leave me frustrated, but it was the opposite. Mark’s knowledge and understanding of what I wanted along with his fun personality made the experience very enjoyable. Leo handled my finances. He was easy to talk to and answered all of my questions. I look forward to my next visit!
Quick reliable service
The sales, financing, service and technical team at Capital Ford is excellent. After understanding exactly what we were looking for, they found us a used truck in our price range. They put it up on a hoist so that I could inspect it (fixed a seeping seal I found at no charge), and let me look at the computer scan after a test drive. I would definitely deal with them again and recommend them to anyone looking for a vehicle new or used.
My dad was a salesman and I don't think Mark quite knew what he was getting into when we walked in to do some comparison shopping. We went to a used truck dealer after looking at new vehicles and told him on the phone that we were passing on new in favour of financing used for a much lower price. Within a couple of days, he sent me an e-mail to tell me about a 2015 F150 that had just come in, much closer to the price we were looking for. Pretenses dropped, we had a very amicable experience with Mark looking at the used truck. He had the mechanics put it up on a hoist so that I could could inspect the undercarriage. The rear main pinion was starting to seep and he got it replaced. I was also able to see a scan of the computer right after a test drive so I knew there were no codes to worry about. We came to an agreement on price and made a deal. I threw Mark a curveball and he handled it like a champ. Excellent salesman, all around good guy, he'll get you exactly what you're looking for while acting ethically.
We highly recommend Ted Afanasiev at Capital Ford. He was so informative, patient, there to help us, not just out to make a sale. Meeting a likeable salesperson is a large part of the sale.