Customer Reviews

 

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DealerRater May 28, 2021

Purchasing our vehicle was a pleasure Braiden was awsome. He took the time to go over the entire vehicle. Queston...no problem!!!! Excellent need more people like him in this business.

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DealerRater May 28, 2021

Great dealership. I did some shopping here. I didn't end up buying as F250 and F350 stock was low everywhere so they didn't have what I was looking for. The sales staff were super helpful. I would highly recommend shopping for your next vehicle here!

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DealerRater Apr 9, 2021

Mark helped me with the sale of my first truck. I am very happy with it and it took less than a week to purchase

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DealerRater Apr 1, 2021

I was treated as a gentleman,,, appreciated the service,, a complete package ! By the way Roger is a diamond,,, we might say in the rough ,, ha ha

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DealerRater Feb 27, 2021

Braiden is one of the best salespeople I've ever dealt with! He helped me get into the exact vehicle I wanted for the exact price I wanted, all while making it the easiest car buying experience I've ever had. No tears while buying a vehicle for the first time in my life. Plus he was readily available to answer my questions at all points of the process, and even after I had driven off the lot. Extremely high quality customer service. Thanks so much Braiden!

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DealerRater Feb 25, 2021

So easy! I dealt with Braiden while buying a new Ford Ranger. He set me up with a test drive at my house, gave me 2-3 different models to look at and was very patient with me while I picked the one I wanted. He even set me up with a rental while I had no vehicle for a day. He was so knowledgeable on all the products and there was no question he couldn’t answer! The whole team was great, Peter was a pleasure to do the financing with and Henry kept me company at the front while ...

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DealerRater Feb 13, 2021

I bought my first truck through them, and I dealt with Will Castro, he is the guy you want, when buying a vehicle. I will recommend for sure.

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DealerRater Jan 22, 2021

Braiden was super welcoming and easy to talk to right from the beginning and made purchasing the car super easy and gave me all the info I could need to make the right decision on my purchase

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Facebook Jan 22, 2021

I purchased a pre owned vehicle there and was given the BEST price I could possibly ask for. They went above and beyond. I appreciate everything they did for me, it was an amazing experience.

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DealerRater Dec 29, 2020

Thank you everyone we dealt with - it was the best car buying experience I have had, from start to finish - Professional, responsive, accomodating - We will definitely refer friends and family! Special thanks to Zach!!

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DealerRater Nov 30, 2020

Braiden has excellent customer service! Very knowledgeable and attentive to my needs as a customer. Shows enthusiasm and eagerness to keep me sufficiently informed regarding the new car unit and centre facilities. Answers follow-up questions and shows willingness to help even after the car purchase transaction was completed. More power to you!

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DealerRater Nov 25, 2020

I was nothing short of impressed with the service I received at Capital Ford! Zack in sales was fantastic along with the rest of the team. Will definitely recommend to family and friends!

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DealerRater Nov 24, 2020

The sales person Erin and the finance manager Michelle were nothing but awesome in this deal. I would recommend them to my family and friends in a heartbeat

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DealerRater Nov 21, 2020

Awesome. It was really cold so I didn’t get a chance to try out the remote start but I was able to figure it out on my own.

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DealerRater Oct 24, 2020

No hassle, no surprises, detailed knowledge and great end result. Would be happpy to do business with Braiden and the team at capital ford lincoln again.

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DealerRater Oct 14, 2020

Braiden, Mark and Peter were very helpful, informative and responsive. All questions about vehicle, financing and winter tires have been answered quickly. The overall process was very straightforward. Thank you!

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DealerRater Oct 11, 2020

Warren was great and went above and beyond! And really made the transition from the old truck to the new one very pleasant!! I recommend Capital ford to anyone

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DealerRater Sep 26, 2020

Process was Stress free, Erin was super easy to talk to. I got a great deal for my 2019 Fusion Titanium Hybrid. Thanks For your help Erin!!!

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DealerRater Sep 22, 2020

Easy to deal with, lots of product, and responsive to questions and/or concerns. They did what they could to make the process simply for me. Much appreciated!

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Google Sep 13, 2020

Great dealership with reasonable pricing and an extremely friendly staff from sales to service.

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DealerRater Sep 13, 2020

What a great experience with Braiden!! Answered every question I had and took the time to listen and understand what I needed in my purchase! Thanks Braiden!!

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DealerRater Sep 2, 2020

A very wonderful experience buying with Capital Ford. They made every step easy, efficient and were extremely courteous ensuring everything was as to my expectations.

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DealerRater Sep 1, 2020

Both Yucong, Fiona and Peter are extremely helpful and customer oriented throughout the whole time helping me choose the right vehicle with right lease fit my own situation.That is my best purchase experience

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DealerRater Sep 1, 2020

It was a long process picking out a truck and Erin was with every step of the way and she was very professional, respectful and was always ready to help (and always with a smile). With her help and hard work I was able to find a truck and get a great deal - thanks so much. All the staff at Capital Ford are very helpful and courteous. I felt very relaxed and everyone that helped me work towards a deal was stellar. Thank-you all and if you are looking for a new vehicle - going to this dealership is ...

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DealerRater Sep 1, 2020

Erin made buying our car a good and easy experience. We were very thankful for her kindness and all her help. We would definitely recommend Erin and the Ford Dealership.

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DealerRater Aug 29, 2020

Erin was awesome! Always smiling and very welcoming. My young daughter also loved the experience in the dealership as Erin was child friendly. She answered all my questions and was very professional. Not pushy at all always made me feel comfortable throughout the sale and purchase process. We will definitely recommend Erin and Capital Ford to our friends and family on their next car purchase!

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DealerRater Aug 29, 2020

Erin was great! She was quick, informative with good attitude. She was empathetic, polite and confident. The whole process was very customer focused. I would highly recommend Erin for your car buying need.😊

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DealerRater Aug 26, 2020

Had an amazing experience at CapitalFordLincoln working with Jordan and Shane was flawless as well as Warren was very knowledgeable. Everyone I worked with was very friendly and were very good at their job and I highly suggest anyone looking for a vehicle to check them out they did an amazing job and I couldn’t be happier

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DealerRater Aug 25, 2020

We’re so fortunate to have come by capital ford in Winnipeg. They took care of our needs and financing. We went in to ask about their special employee pricing and walked out with a new f150. Again I like to thank capital fords employees for helping us to get into a truck

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DealerRater Aug 25, 2020

Erin was amazing to work with! She was very knowledgeable about the car we were inquiring about and made us feel comfortable in our decision! She was very friendly and made you feel like you were her number 1 priority. We would work with Erin again in the future!

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DealerRater Aug 20, 2020

Everyone was very easy to deal with. I’m happy with my vehicle and the price was perfect. Erin was a great help and made the process quite enjoyable

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Google Aug 19, 2020

It was an extremely pleasant experience with the sales associates at Capital Ford. The patience and efficiency of communication with their staff are the best among all local vehicle dealers. I have to make a special appreciation to the sales staff Fiona, her professionalism in her service made my vehicle purchase so much easier, smoother, and enjoyable. Good work guys!

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DealerRater Aug 18, 2020

Excellent customer service! Went out of his way to meet my expectations to the max! Really great company and provided quick transaction with less hassle. Really accommodating and kind! Treated me not as a customer but as a friend! He is an asset to the company! Thank you for the successful mustang purchase!

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DealerRater Aug 15, 2020

Capital Ford was more than accommodating in finding us the perfect fit. Very respectable & great atmosphere. See Jordan D. for your next purchase, great to talk to and very helpful. Best price out there and fair trade in deals. 10/10 would recommend

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DealerRater Aug 13, 2020

Was a great experience buying my car threw Braiden, he was able to answer every question I asked him. Was first time dealing with Capital and definitely would go back again.

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DealerRater Aug 9, 2020

This is the most comfortable I have felt buying a car. GREAT EXPERIENCE. From start to finish. Capital Ford is really focused on the customer experience. Walked us through a tonne of different options and answered questions adeptly without trying to rush or pressure us.

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DealerRater Aug 9, 2020

Braiden was an absolute God send when it came to helping me buy my SUV! He took lots of time to answer any and all of my questions, made sure I know everything I need to know about my purchase. He put in extra effort to make sure it was the right vehicle for me and I walked away feeling confident in my purchase and love my new SUV. All around exceptional service from Braiden and his team at Capital Ford!

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DealerRater Aug 9, 2020

Customer service at it's extreme! Love it! Erin and Warren are amazing and helpful in all aspects. Will recommend to my friends for sure.

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Google Jul 30, 2020

Went to buy my ford fusion. Dealt with Erin the sales person and Warren the sales manager. In short, I should say customer satisfaction at it's extreme. Thanks Warren and Erim fox!

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DealerRater Jul 30, 2020

They will do everything they can to make sure you are taken care of in all areas. Trust them. Great service, teamwork. They make sure you are comfortable. Fiona is fun and serves you green tea which is my fav!

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DealerRater Jul 26, 2020

Erin was very helpful through the whole process of buying my first car even trough a couple of hiccups. The whole experience was amazing and will definitely come back when i need a new car!

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DealerRater Jul 19, 2020

Very good experience at this dealership. I had dealt with them over the phone a week prior to coming, was first looking at a new car but decided on a year old used model. No pressure what so ever on trying to get me into the new vehicle over the used, past experiences at other dealerships weren't as close as what this one offered. When i arrived the car was explained over and shown all the features, any questions i had were answered. They even got in contact with me a couple days after purchase to see how the ...

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DealerRater Jul 14, 2020

I had dealt with a number of Ford dealerships in Manitoba but Capital was the most courteous and polite. Amandeep was absolutely terrific. She made me feel very comfortable and important. Ford is definitely very lucky to have her. There are a few dealerships in Winnipeg and Manitoba that could use some better customer service skills. Thank you.

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DealerRater Jul 1, 2020

From the very start, Braiden makes me feel comfortable. I was in Capital Ford to enquire abt the F-150 trucks. I appreciate his friendly approach. Upon knowing what I need., he gave me ample time to check on each truck that match what I'm looking for. He was very patient in showing me all the features of the 2 trucks. I am impressed , very knowledgeable! And best of all is the way he help me purchased my truck in the price I am comfortable to pay without any pressure. Thanks a lot and I wish you more sales and promotion, ...

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DealerRater Jun 30, 2020

Competitive pricing with a comfortable atmosphere and a helpful and knowledgable salesman. Enjoyed our buying process and would recommend capital ford to anyone looking for a ford pickup.

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DealerRater Jun 28, 2020

Some wise old farmer once said "When it comes to trucks and tractors, solid relationships and a good support team matter more than model numbers." This was proven to be true in our recent experience upgrading to a truck. With the expertise and great service provided by the team at Capital Ford Winnipeg, we were able to get exactly what we wanted and drove off the lot with confidence in our new support team for many years to come. Braiden has reached out to explain things as well as to ensure we are both enjoying the new truck. ...

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DealerRater Jun 19, 2020

The people I dealt with a Capitol were very helpful Braiden Bousquet explained every question I presented to him . Murray Elke and Cal Sobering were quite helpful. Very professional in every aspect of the purchase. Thank you Pat and Jim Martin

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DealerRater Jun 16, 2020

Very fun and knowledgeable experience purchasing my first car from Braiden. He was very respectful and helped me get the best vehicle to suit my needs. Would definitely go back to Braiden at Capital Ford for my next vehicle! -Austin G.

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DealerRater Jun 10, 2020

Had a very good experience purchasing my Escape from Braiden. He was always very responsive and knowledgeable with respect to the vehicle and the dealership. I would purchase through him ragain

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Google Jun 6, 2020

Hello! We bought F150 today from capital ford and their service was amazing! Special thanks to Mr. Roger, who helped us with the sale. He went above and beyond to satisfied our needs and well knowledgeable. We had a plan to go to another dealership, but we did not go because we were extremely satisfied with Mr. Roger and others at capital ford! Also we got a great deal. Thank you.

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DealerRater May 20, 2020

An all around great experience purchasing my for fusion hybrid. Never any pressure. Everyone treated me well and with respect. Braiden was very knowledgeable regarding the vehicle. Will definitely buy from this dealership again in the future. Submitted by Marc C.

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DealerRater May 10, 2020

Recently bought a 2013 Toyota Sienna Ltd. Everyone was friendly,professional, transparent and not pushy like some other places I have been to. Braiden dropped off the van to my house so I could test drive it over night. He did a great job in finding out info for me and even answering questions after hours. Financing was also nice and easy Michael was great straight forward with all the paperwork. I would definitely recommend Braiden and the team to family and friends. And I would consider them again for future vehicle purchases.

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Google Apr 2, 2020

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DealerRater Mar 27, 2020

I was looking to trade in my previous vehicle and purchase a "like new" SUV. However with the COVID-19 pandemic ongoing, I hesitated to go into a dealership. Luckily Capital Ford were very accommodating in having Braiden come to my home with a candidate for me to test drive. I absolutely love the vehicle. Braiden was very friendly and helpful with my questions and clearly very knowledgable about the vehicle's features. He was able to again come to my home to complete the paperwork and I now have this great vehicle in my driveway without any struggle!

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DealerRater Mar 15, 2020

Bought a used Jeep from this crew and had a good experience. Didn't feel hassled, they were transparent, professional and dependable. Braiden went out of his way to make a deal we could both be happy with. Peter made everything come together smoothly on the financing end. Would consider these guys for my next vehicle when the time comes.

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Google Mar 14, 2020

16 year old crashed our 2008 Honda accord. Perfect time to see Mark, Roger, Shane and the rest of the crew here. They were amazing walked us through every process and made me very happy to have chosen them. Highly recommend this location. My car is perfect for what I needed and when I told them what I needed and wanted they listened. Great job team. See you all again!

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DealerRater Mar 12, 2020

We wanted to view one or two vehicles and make a quick decision and this is what we received at this dealership. Very friendly service!

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Google Mar 5, 2020

I initially came in for an oil change on a company vehicle and was impressed by how nice their staff was. I spoke with Chad and Sunny in sales and they were able to get me into the exact vehicle I wanted at a great discounted price. They worked with Peter in finance to get the best rate for me and also got me a fair value on my trade. It was an excellent buying experience.

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DealerRater Mar 4, 2020

Another great experience dealing with Capital Ford service department! I dealt with Nicole Reimer in service. She had my truck in the next day, and fixed in time she promised. Nicole kept me informed thru the entire service job which was timing chain on my 3.5 eco boost F-150! When i asked questions about the work if she didn’t know the answer she had the service tech answer my technical questions! Large repair and expensive but Nicole made the entire experience , perfect! I was even pleasantly surprised when i saw my bill. Great job Nicole and the team at Capital ...

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Google Feb 20, 2020

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Google Feb 17, 2020

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Facebook Feb 16, 2020

Jordan D was great to work with, we purchased our “new” used vehicle from him. He knows a lot and was awesome with helping up get our new vehicle

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DealerRater Feb 13, 2020

We were looking for a new vehicle and Steven was there to help us all the way. He was very friendly and always had a smile on his face. Keep up the good work Steven!!

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Google Feb 10, 2020

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DealerRater Feb 8, 2020

Mark and Roxanne were my great help. They helped me to find the best Lincoln. They both knew Lincoln very well and showed me how to use the features. Great people to work with on my vehicle.

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Google Feb 5, 2020

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Google Jan 28, 2020

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Google Jan 27, 2020

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Google Jan 23, 2020

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Google Jan 20, 2020

Took my truck for a mpi claim. Was a big claim. My truck was ready sooner than expected. Recommend

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Google Jan 19, 2020

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Google Jan 4, 2020

Capital service team is amazing thank you Nicole and Reg for taking such good care of my vehicle !!!!!

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Google Jan 2, 2020

Service department staff were friendly. Got my car in quickly and fixed up perfectly. The only thing is that my vehicle went in for a simple bearing job (2.5 hour job max) at 930am and recieved a phone call at the end of the day saying that the "technician got busy with something else" and that my vehicle would be ready a few days later and that I could either come pick up my vehicle or they would pay for a rental. Since it was a bearing issue with my car theres no way I was going to go ...

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Google Dec 20, 2019

Thank you Nicole for taking me without an appointment just before Christmas! Very much appreciated! You are wonderful to work with, thank-you kindly.

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Google Dec 20, 2019

Great place, great people

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DealerRater Dec 11, 2019

My experience started in June 2019 with Roger Van Ryssel, who knows the Lincoln product extremely well. His easy demeanor left me feeling like I had a nice conversation instead of a sleazy sales pitch. Once I made my decision, I was introduced to Roxanne. She also knows the product inside and out. Roxanne took her time with me, and her attention to detail to ensure I left knowing how everything worked made my new car experience a pleasure. She even helped to set up the app on my phone. After driving the vehicle for a few weeks, I reached back ...

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DealerRater Dec 3, 2019

Really appreciate Roxanne's product knowledge. Her assistance with technology, etc. made vehicle purchase a smooth transition. Thanks to both: Roxanne and Rej .... their positive attitude & attention to detail are a great asset to Clients and 'Capital'.

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DealerRater Dec 3, 2019

Roxanne is very knowledgeable on Lincoln products. She is quick to assist with any questions I have! She is a great addition to the Capital Ford/Lincoln team. Thank you for all you do Roxanne!

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Facebook Dec 1, 2019

We went in last nights around 5pm and drove away with a brand new car by 6:30!! Fast approval and awesome customer service !! You lost us as customers river city ford !! Next time a customer tells you what kind of car they want then get it for them.

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DealerRater Nov 29, 2019

Purchased a 2 yr old MKX (CPO) from Capital. Roxanne, the Lincoln concierge, provided great walk through and vehicle personalized vehicle set-up for my wife. She was friendly, knowledgeable and thorough, a great person to deal with.

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Google Nov 26, 2019

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Google Nov 23, 2019

You guys need more marketing for sale offers my uncle bought a new car from you guys very happy.

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Google Nov 15, 2019

I worked there when it was called landau ford...i still know alot of the service staff..they are great employees.and will service your auto to high standards

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Google Nov 12, 2019

Excellent customer service

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Facebook Nov 5, 2019

It was a pleasure meeting Mark Elliott - Capital Ford He was very helpful, kind, and new what my Daughter was looking for in a vehicle, He goes beyond and above! I would recommend to see Mark for your next vehicle purchase. Niki D Beales Thank you, Mark Susan Amatuzio

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Google Oct 30, 2019

Great People and Service

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Google Oct 22, 2019

Special thank you to Yao He for his patience and also being so willing to take the time to provide me with information. Thank you, Yao!!

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Google Oct 10, 2019

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Google Sep 28, 2019

Fantastic service professional from beginning to end did a great job with my brand new truck that got hit by some idiot

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Google Sep 21, 2019

Great people to talk with and you understand what there saying

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Google Sep 15, 2019

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Google Sep 13, 2019

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Google Sep 9, 2019

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Google Sep 1, 2019

Service department is good they are straight forward and don’t overcharge. The parts guys are great and won’t try to sell you tons of extra crap you really don’t need just to run up a total!!

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Facebook Aug 17, 2019

Just bought another new F150 and couldn’t be happier. Roger Van Ryssel has always done a fantastic job and continues to be the person to talk to about any Ford product. A true professional and a credit to the dealership. We couldn’t give a higher recommendation. It was a job and deal well done! Thanks!

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Google Aug 9, 2019

Fast service

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Google Aug 3, 2019

Got both of my cars in Canada from them. The sales team- Sabbir Rahman and Mark, are truly amazing people. Always gave me the exact information about everything I asked and tried to give me the best deal possible. Peter from finance tried his best to get me approved at the best rate possible despite I had some limitations in papers. Their after sales is pretty decent as well. Will surely recommend Sabbir to everyone.

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Google Jul 28, 2019

Had the pleasure of dealing with Michael Gudmunson at Capital Ford. Went to Capital Ford to test drive a F150 and Michael was very professional, knowledgdable and would highly recommend him to anyone looking to buy a vehicle Thanks for the help Michael. Cheers!

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Google Jul 24, 2019

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