By far the best dealer around !!! Our sales man Josh was super helpful, nice and was not in any pushy and didn't use old school sales type tactics rather just helped us find the right car based on what our needs were. Also they have free comedy provided by a sales associate Mark. Lovely fellow! Then we were introduced to the financial manager Mike who worked really hard to get us the type of loan and a great rate all pretty fast. And last but certainly not least the fact that they installed my car seat for me , and the delivery specialist Roxanne came to my house to show me how everything works and made the whole experience pleasant! They were all super friendly and it didn't seem to matter if I was wearing an expensive dress or sweats and a pony I got the same treatment and respect as a customer. Well done Capital Ford
I dealt with Randy & Lonnie in the office, both were wonderful to interact with and made sure I was satisfied.
I had my 2015 f150 in at the collision centre for front end damage, I came in with my wife and spoke with Harit who had claimed he was he manager, he was quite disrespectful and made my wife feel uncomfortable, I asked to speak with somebody else and I was politely directed by Lonnie to Randy Girden who in fact was the Collision Manager. Randy was very knowledgeable and very respectful and scheduled my vehicle in as soon as possible, my experience throughout the repair time was fantastic Randy kept in touch with myself and my wife to keep us updated as we did need our vehicle back sooner than later. The day of pickup I informed Randy I had to work later and could not get there in time for 5:30, Randy in fact stayed until 6:30 to ensure I could pickup my vehicle that day, my truck has clean inside and out and the repair was completed flawlessly. My experience has in fact been incredible I have had some bad experiences in the past and capital collision is Definetely a place I would come back to and recommend family and friends to and a big thank you to Randy Girden for the outstanding customer service.
Great place to work!
Took my truck in for a mpic claim delt with Randy was professional to deal with work was completed on time was a pleasure dealing with the body shop at capital ford
I wanted to take a moment to express how great of an experience I had while at the body shop. The team did an outstanding job. I dealt with Randy Girden in the office who was very pleasant, respectful and made sure that everything was in place! I will definitely recommend family & friends to this location! Great Job Capital!!
Been dealing with an MPI claim and they have been very good at getting things in order and taking care of what needs to be done.It's a busy place, but they still take to time to make sure your a happy and taken care of.Cheers to the staff in all departments.