Service department staff were friendly. Got my car in quickly and fixed up perfectly. The only thing is that my vehicle went in for a simple bearing job (2.5 hour job max) at 930am and recieved a phone call at the end of the day saying that the "technician got busy with something else" and that my vehicle would be ready a few days later and that I could either come pick up my vehicle or they would pay for a rental. Since it was a bearing issue with my car theres no way I was going to go get my ...
Thank you Nicole for taking me without an appointment just before Christmas! Very much appreciated! You are wonderful to work with, thank-you kindly.
Great place, great people
My experience started in June 2019 with Roger Van Ryssel, who knows the Lincoln product extremely well. His easy demeanor left me feeling like I had a nice conversation instead of a sleazy sales pitch. Once I made my decision, I was introduced to Roxanne. She also knows the product inside and out. Roxanne took her time with me, and her attention to detail to ensure I left knowing how everything worked made my new car experience a pleasure. She even helped to set up the app on my phone. After driving the vehicle for a few weeks, I reached back ...
Really appreciate Roxanne's product knowledge. Her assistance with technology, etc. made vehicle purchase a smooth transition. Thanks to both: Roxanne and Rej .... their positive attitude & attention to detail are a great asset to Clients and 'Capital'.
Roxanne is very knowledgeable on Lincoln products. She is quick to assist with any questions I have! She is a great addition to the Capital Ford/Lincoln team. Thank you for all you do Roxanne!
Purchased a 2 yr old MKX (CPO) from Capital. Roxanne, the Lincoln concierge, provided great walk through and vehicle personalized vehicle set-up for my wife. She was friendly, knowledgeable and thorough, a great person to deal with.
You guys need more marketing for sale offers my uncle bought a new car from you guys very happy.