One of the best in Winnipeg. Great staff! Car was fixed as promised. Shuttle service was on time and the driver is awesome. It sucks when your car breaks, but they make it a little less of a crappy experience. I'll be back.
Good experience with Jennifer Johnson. Her mentor (Eric) was pretty dramatic when we were dealing price, putting on a bit of an act. Alittle embarrassing.
Capital Ford Lincoln took the extra mile to help me which brought my confidence back in car purchasing. They were all accommodating and there were no pushy sales pitch. Just some genuine care for customers. I didn’t think I would ever be able to purchase a brand new car, let alone a truck in my life- but here I am with a beautiful F150 made possible with the help of Capital Ford (at prime financing!) Thank you once again to Sabbir Rahman, Michael Park and Mark Li for your genuine service!
Mark Elliott is fantastic to work with! No hidden agendas, he truly wants to find the vehicle that is right for you. I would recommend Mark to anyone. Location is great with a clean, open, and friendly environment.
This was the second used vehicle we have purchased and Zain was the same salesman. I actually requested him after our first dealings with him. He was very helpful dealing with 2 ladies from out of town.
I had a very good experience here, my car had an issue that it wont start and the autoshop that i brought my car to be fixed says that i need to bring it to a dealer of ford. And i was so afraid to go to any ford dealer since we know that it charges more and i went to main st ford before and wasnt a good experience there. But have no choice so i tried this branch in empress and wow luckily theyre very accomodating and they fixed my car they changed the transmission ctrl module and i didnt pay anything, they said that i am still covered with the extended service warranty plan, that i didnt know about thanks to them for checking. Now my trust with a dealer company was back, there are still good people in here. Im really happy and definitely will recommend this ford branch! Thank you caithlyn and the service advisor gayje(sorry my spelling) and also the shuttle driver just forgot the name . They’re awesome people! Job well done! I love this branch! God bless you guys! ☺️??
Jennifer was really a great help in finding me the right vehicle, answering all my questions . Both her and Eric were always there to make my purchase easier. Shane also was very patient with all my questions. I would strongly recommend Jen, Eric and Shane to anyone that need a new or used vehicle. Thanks again guys
Stopped in to look at a Used Jeep which was sold . Jenn went through inventory found us many options in our price range and criteria . No pressure ,very relaxed and fun . Jenn found us the perfect Ford Escape . When we picked up the vehicle it was detailed and looked in showroom condition . Will definitely come back to see Jenn for our next car purchase.
I bought my first car from capital ford . Everyone was helpful specially jen , she was the one who helped me to pick a car . Because of knowledge towards and deals we ended up buying ford fusion