Customer Reviews
Just bought my second F150 at capital ford. Mark Elliott were great to deal with. Highly recommended
Great service, 2nd Ford Escape I bought from Capital. Mark Elliot help me build the SUV that I wanted. Mark was informative and knowledgeable about all vehicles. I left Capital happy with my purchase. Keep up the great work.
Mark did an awesome job helping my son and I purchase his 1st new vehicle - F150. He was very informative and helpful. We loved the celebration on he day that he picked up his new truck. Thanks Mark for doing a great job!!
Mark at Capital was great! Super informative and on the ball. He made the whole process of purchasing a car pretty great from start to finish!
I have purchased 3 vehicles from Capital over the years, even when it was previously titled Landau! I have always had pleasant experiences will all staff involved - which is not something I can say for all dealerships!
Friendly staff, very efficient purchase process. Went in, talked to Andrea about the SUV I want, and a few hours later purchased it. Very positive experience!
Mark Elliott was very professional and engaged in helping us to make a decision on our next vehicle.
First time Ford owner to be. Our experience with Mark Ellliott was very pleasant and informative. Selected vehicle is a custom build and won’t see until spring... hopefully it remains a positive experience!
We had been dealing with Landau since 1979. When it changed ownership we decided to stay on and give Capital a try. To be honest, the main reason we remain loyal is because of Lonnie and Reg in service. Those two always go above and beyond. Capital is lucky to have them. Andrea was very sweet and helped me get the deal that I wanted.
If you have not invested with MRS MELISSA CRYPTO , then you should not give up on trading yet because you have not invested with the best forex and trading expert. This is my third time trading with the wrong person on a wrong platform until I found out about MRS MELISSA CRYPTO . she did a marvelous job with my $1000 and I earned $7850 in 7days. his's an expert to trust ?? legit and fast payout of profit. his's trading for me on the 5th time. You have proven to me MRS MELISSA CRYPTO that trading pays and i will forever ...
My experience with Capital Ford was and still is beyond amazing. This is my second vehicle i have purchased from them (both F150) and the experience was very exceptional. Andrea and the finance team went overboard to make sure I was satisfied with every aspects of my purchase. They were warm ,friendly and very professional about their work. I didn't at no time felt like just another customer, I was comfortable. For you to understand what I'm saying, just ask for Andrea in the sales department.. Then you will understand and experience the true salesmanship... Keep it Capital. ...
We have our second vehicle through Mark and he is professional patient and respectful and researches to get you the best fit vehicle
Ted was recommended to us when looking to purchase a new Escape. Ted never talked down to us or made us feel uncomfortable in regards to any question we asked. Now I do the same when someone I know is looking to purchase a vehicle, who to ask for. When I'm in for service, I make an effort to go by his office to say "Hi!". Thanks again Ted.
Our buying experience with Ted Afanasiev was a pleasure as always. We've been dealing at this location for well over 10 years and have always had good service from all departments.
At first I never actually build any interest on this Binary/Forex trading of a thing but when I later gave it a try with the Help of this wonderful Expert Trader Mrs MELISSA CRYPTO. it was a successful trade for me. All i did was to invest $550 into my first trading and to my greatest surprise, I received huge amount of $5,420 as profit in 6 days of trading. was the trader that Mrs MELISSA CRYPTO made it possible and she is still doing it all for me.. You want to be happy and bill free like me do well to ...
I had the pleasure of speaking with Andrea on the phone today. She was very helpful and keen on making sure I was getting all the answers I needed. I will surely be purchasing a vehicle from her in the near future
Best Dealer in the city this is my second Ford, the folks there really want your business. They go the extra mile to make the deal happen, thanks Capital don't waste your time else ware listening to the sticker is the best price.
Great people Great service
Highly recommended car body shop.. very accommodating staffs .. got my glass repaired within 1.5days with constant update from Leo.. very professional and really did a great job.. keep it up and more power
Great experience getting my vehicle repaired at Capital. Leo was great taking care of my claim and updating me on the status of my repair. Got a loaner vehicle which made things a lot easier. Vehicle repair was awesome and super clean when I picked it up.
WOW!!!!!, What a great experience, Andrea is one of the best sales people I have ever dealt with and made the vehicle purchase fun and enjoyable like it should be. She went over and above to find out exactly what I was looking for and then Worked very hard to find the right truck with everything I was looking for, at a Great value. She is a great asset and professional, honest, straight to the point, very pleasant and kept me up to date and informed through out the entire process. Andrea is an exceptional sales person that, treats you ...
Good service and followup. Great Autobody shop as well. CR is always washed and cleaned when returned
Recently purchased our dream car Explorer on this dealership. Mark and the team is really accommodating and helped us ti get a great deal that fits our budget. Mark Elliot is highly recommended for your next vehicle purchase.
Mark Elliot is highly recommended for your next vehicle purchase. Very responsive and so accommodating. Helped us get a deal that fits our budget. Would definitely come back on our next purchase
Excellent Experience. Mark and the team went above and beyond for me as a single woman wanting to purchase my dream vehicle. I tried two other dealerships who tried to talk over me and tell me that it couldn’t be done. Well, it could and it was.
It was a pleasure to deal with Mark Elliott for our recent purchase of our Ford Explorer. He went out of his way to make sure we were informed on all the cars features and we never felt rushed or pressured. We highly recommend Capitol Ford and especially Mark. Larry & Lorraine
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I felt comfortable as soon as I entered. Mark was very knowledgeable, went over the different aspects of the vehicle.
I have been buying vehicles from Mark Elliot since 2017, and it has always been a pleasure. The first was trading in my 2012 Focus and upgrading to a 2017 Edge. Unfortunately that didn't last as long as I had wanted as I was in a total loss accident with the Edge after three months. When the accident happened, one of my first phone calls was to Mark because I *needed* a vehicle, and as soon as the insurance came through, he got me situated into a 2018 Edge with more bells and whistles. Two years later I found myself needing a heavy ...
They were the most helpful, patient dealership I've ever been to. Andrea (sales associate), Braiden (sales manager) and Will (finance) were the best and went above and beyond to get me in a vehicle that is working out perfect for my family so far. I will recommend this dealership to EVERYBODY
Throughout the sale process everyone was very polite and professional. I bought a used vehicle and as soon as I got home a sensor failed. Nick and the team took care of it with no cost to me.
Deanna is a top notch service advisor!! And the team.does great work! Thank you Capital Ford!!
Very good experience dealing with them for buying my 2019 Lincoln Navigator. Excellent customer service given by Mark Elliott.
Justine was excellent. Very knowledgeable and helpful. She went out of her way to accommodate us.
Staff were friendly. We were treated with respect. Our sales person, Betty Kebede, was knowledgeable, answered all our questions. The process from start to finish was smoothly done.
Awesome service at this dealership, thanks everyone!
Just picked up my brand new 2021 Ford f150 XLT. Big shout out to Ramandeep the sales guy and Michell and Will the finance👍. Thank you so much for making the trade as smooth as possible. These peeps are Top Notch!!!👍👍👍
I had some issues with a truck from another dealer and was broke down across the street at a hotel. not only did they help push me to the shop to fix my vehicle at the end of the day on a Friday shift. the staff was helpful and understanding that I was an out of town guy stranded and even ordered me a centre cap to ship off to where I live while they fixed my truck. great staff and management and that's hard to find! thanks again everyone !! cheers!!
Aside for the courteous staff, I really appreciated that they let me take the lead in the buying process. They listened to my needs and accommodated.
From beginning to end the service at this dealership was A+. I received fair appraisals for my trade ins and a great deal on the purchase of my Lincoln SUV. I would highly recommend this dealership!
While looking for a new vehicle we meet with associate, Nick Ducharme. Nick was absolutely fantastic! He went above and beyond to find us the vehicle that we wanted. We had hoped to purchase with Capital Ford but sadly with high demand for trucks right now Capital was unable to find us our dream truck. Regardless of this outcome we would highly recommend the team at Capital Ford. The service was wonderful and we will definitely shop there in the future.
Buying my Ecosport was amazing,as there was no pressure,and were always there to answer my questions.Amadeep and Justin were wonderful!I will be buying my next vehicle through them as I had such a wonderful experience.
I've purchased and dealt with quite a few dealerships throughout the years. However, I've never had such a great experience like my most recent visit to capital ford. They met and exceeded my expectations, and continue to do so after the purchase. Highly recommended.
Nick is young and still learning but he was very honest and helpful in the decision to purchase my new Edge. Go see Nick today
Earlier this month we stopped into Capital Ford to get an estimate on what my 2009 Edge would go for. Not intending to actually buy a car that day, I test drove a 2020 Ford Fusion Hybrid titanium and instantly fell in love. The service from Zach Burland and the entire team was outstanding! I never felt pressured, everyone was very friendly and helpful. I found everything I wanted and more from my beautiful blue Fusion Hybrid, price included. Very happy with the support and service from Zach and everyone involved with my experience there, I definitely recommend giving this place your ...
As always, excellent work. Done for time promised. Warned me I might have to replace a rear caliper because of the condition of the bleeder but they were able to do the work without having to replace the caliper! Special thanks to Lonnie and Kaitlin for looking after me.
Purchasing our vehicle was a pleasure Braiden was awsome. He took the time to go over the entire vehicle. Queston...no problem!!!! Excellent need more people like him in this business.
Great dealership. I did some shopping here. I didn't end up buying as F250 and F350 stock was low everywhere so they didn't have what I was looking for. The sales staff were super helpful. I would highly recommend shopping for your next vehicle here!
I'm very happy with the salesman Raman he helped me with the truck I wanted . I own it now . Very happy with Janie to thanks Capital Ford had my truck delivered. Awesome 👌
An absolutely incredible experience here. We delt with Zach from sales and Janie who were very kind, informative and helpful. It was a very positive experience getting a vehicle from here. Would recommend to anyone looking for a Ford!
today I got my beautiful 2019 Ford Fusion and I'm in love!!! thank you Zach and Janie for helping me and making things so quick and easy! I will be recommending Caputal Ford to my friends and family! 🙂
What an fantastic experience once again dealing with Ted Afanasiev on our New 2021 Ford Bronco Sport outer Banks, No pressure just excellent customer service.
Really happy with the service from Capital Ford, especially our salesperson Darin. Darin really provided us with top notch service, helping us find the perfect first vehicle. He gave us the insights needed to make an informed decision and really made our Christmas 2020 unforgettable...thanks again Darin & Capital Ford!!
Excellent Service by Braiden helped me to find the GT I want, satisfied to did the business with you 💯
Had to take my car in as a result of someone else’s carelessness with either a car door or a shopping cart. Capital Ford did an amazing job matching up the paint. They provided a free loaner car, dropped my car off when ready, brought me the forms to sign and even washed my floor mats! I got my car back the day after I dropped it off! I expected it to be 3 days! Now that’s going above and beyond! Thank you Capital Ford! Love this place!
The staff I dealt with were excellent and understood needs. They exceeded my high expectations while making me feel like part of their “family”. I recommend this dealer to anyone thinking of purchasing a vehicle.
Bought 2 vehicles there in the last year and had excellent service with each. No pressure sales. Took the time to answer all of my questions and show me multiple options. Will buy from there again in future.
Its the best place to look for a truck or car
I purchased my 2017 Ford Fusion from here back in 2017 and loved the experience. I’ve continued to get my car serviced here and have never had any poor experiences at all. Any issues are quickly taken care of. Living out of town I used to drop off my vehicle and use the free shuttle to go to work and come back at the end of the day.. Now with Covid, they’ve made servicing my vehicle even easier with vehicle pick up and drop off. I make an appointment and they come to my workplace, pick up my car and ...
Mark helped me with the sale of my first truck. I am very happy with it and it took less than a week to purchase
I was treated as a gentleman,,, appreciated the service,, a complete package ! By the way Roger is a diamond,,, we might say in the rough ,, ha ha
Awesome every time!
We have been dealing with Nichol for routine service since we purchased our new vehicles. Her knowledge and work ethics are had to come by now days. If there is something she does not know, she takes the effort to find out. She will not hesitate to go the extra mile for you. I gave some pretty short notice to change to summer tires and she said NO PROBLEM. We will make it happen. And they did. All the staff in service is GREAT and Nichol, well she knows how to make us feel like we are part of family ...
Good experience, they evaluated my trade in car quickly, and gave me a decent quote. Wasn't able to get 96 month finance plan as that's Ford's policy not the capital dealerships. The sales rep was very informative and customer centric. I bought Ram rebel 2020 as got 0% interest. However will surely recommend capital Ford to friends and family
Braiden is one of the best salespeople I've ever dealt with! He helped me get into the exact vehicle I wanted for the exact price I wanted, all while making it the easiest car buying experience I've ever had. No tears while buying a vehicle for the first time in my life. Plus he was readily available to answer my questions at all points of the process, and even after I had driven off the lot. Extremely high quality customer service. Thanks so much Braiden!
So easy! I dealt with Braiden while buying a new Ford Ranger. He set me up with a test drive at my house, gave me 2-3 different models to look at and was very patient with me while I picked the one I wanted. He even set me up with a rental while I had no vehicle for a day. He was so knowledgeable on all the products and there was no question he couldn’t answer! The whole team was great, Peter was a pleasure to do the financing with and Henry kept me company at the front while ...
I can't say enough out the people who work there! I have purchased many cars over the years and my level of trust when is comes to car dealers isn't very high. I have to admit I walked in with my backbone up, fully expecting them to take advantage of me. I did all of my homework before I got there. To my surprise, I wasted my time! They were 100% honest! They made me feel at home, and helped me to relax! They found me the perfect vehicle and wanted to make sure I was happy with it. ...
I bought my first truck through them, and I dealt with Will Castro, he is the guy you want, when buying a vehicle. I will recommend for sure.
Great service and friendly staff.
Just picked up my NEW/USED 2016 Ford Focus SE from Will Castro and I'm lovin it! The hospitality was stellar and made you feel comfortable. Very friendly staff, definitely going to continue future business with Capital Ford Lincoln. Amd thanks again Will Castro for the new whip!!
My First time at the dealership. Had our car in for service, the staff are amazingly friendly and very helpful. I have worked for dealerships as a service manager and I am very impressed with the promptness and friendly helpful communication of the staff. Nicole in service was great to deal with. I would recommend this dealer to anyone whom is needing Thier services. We came from another Ford dealer (out by Waverly)who wanted to charge us $3000.00 For our transmission repair. Went to capital and it was covered under a recall service bulletin. It was repaired free of charge. ...
Braiden was super welcoming and easy to talk to right from the beginning and made purchasing the car super easy and gave me all the info I could need to make the right decision on my purchase
I purchased a pre owned vehicle there and was given the BEST price I could possibly ask for. They went above and beyond. I appreciate everything they did for me, it was an amazing experience.
Another win for Capital Ford for me! The Collision Center front service staff was friendly, very professional and the service was top notch - so far all my experiences with Capital Ford have been excellent. As a customer I'm extremely satisfied with the job - body repair, paint and detailing (so clean - that I didn't even recognize my vehicle)...thank-you!
Their service department makes sure to get the job done correctly.
Thank you everyone we dealt with - it was the best car buying experience I have had, from start to finish - Professional, responsive, accomodating - We will definitely refer friends and family! Special thanks to Zach!!
Great sales team and great service dept.
Braiden has excellent customer service! Very knowledgeable and attentive to my needs as a customer. Shows enthusiasm and eagerness to keep me sufficiently informed regarding the new car unit and centre facilities. Answers follow-up questions and shows willingness to help even after the car purchase transaction was completed. More power to you!
I was nothing short of impressed with the service I received at Capital Ford! Zack in sales was fantastic along with the rest of the team. Will definitely recommend to family and friends!
The sales person Erin and the finance manager Michelle were nothing but awesome in this deal. I would recommend them to my family and friends in a heartbeat
Awesome. It was really cold so I didn’t get a chance to try out the remote start but I was able to figure it out on my own.
Nicole from service is phenomenal. She’s so kind and knows her stuff. Recommend seeing her for your service needs.
No hassle, no surprises, detailed knowledge and great end result. Would be happpy to do business with Braiden and the team at capital ford lincoln again.
Braiden, Mark and Peter were very helpful, informative and responsive. All questions about vehicle, financing and winter tires have been answered quickly. The overall process was very straightforward. Thank you!
Warren was great and went above and beyond! And really made the transition from the old truck to the new one very pleasant!! I recommend Capital ford to anyone
I just wanted to say thank you to Capital Ford and Tanya for the great service, no hassle deal on purchasing my vehicle, we came to agreement with in a minute. Thank you so much Capital Ford and your Team.... John Ediger
Process was Stress free, Erin was super easy to talk to. I got a great deal for my 2019 Fusion Titanium Hybrid. Thanks For your help Erin!!!
Easy to deal with, lots of product, and responsive to questions and/or concerns. They did what they could to make the process simply for me. Much appreciated!
Very happy with the exceptional service at Capital ford, we were not easy customers to deal with and had some very unique situations in dealing with vehicles out of province etc. they went WELL out of thier way to make sure we were happy. Isaiah, Peter, Kal and the rest of the team were professional and a pleasure to deal with. we would highly recomend them...
Great dealership with reasonable pricing and an extremely friendly staff from sales to service.
What a great experience with Braiden!! Answered every question I had and took the time to listen and understand what I needed in my purchase! Thanks Braiden!!
A very wonderful experience buying with Capital Ford. They made every step easy, efficient and were extremely courteous ensuring everything was as to my expectations.
Both Yucong, Fiona and Peter are extremely helpful and customer oriented throughout the whole time helping me choose the right vehicle with right lease fit my own situation.That is my best purchase experience
