Customer Testimonials
Friendly staff. Fast mechanical work, finished way before the end of my work day. Amy was very helpful and patient with me and my questions over the phone. Transaction went smoothly. Very much recommended.
Great customer service !!
Knowledgeable staff, good deals and overall great buying experience
Very efficient and friendly service
Great experience. Staff were friendly and knowledgeable and made the buying process easy without feeling pressured. Good selection of vehicles on the lot as well. I would recommend buying from capital Ford over other Ford dealerships in the city. Make sure to ask for Josiah as your sales person, he was great!
I had the best experience with Capital Ford Lincoln the whole process was amazing and it went very smoothly. I just wanted to say thank you to my dealer Josiah for recommending and helping me choose the prefect and the right price for a brand new car. And a big thank you to Ed for helping me get the car I wanted and all the work he did for me to get approved. I did not walk away without having keys in my hand the best Finance Manager I ever trusted. Thank you guys for your service and dedication to ...
Best experience I've had with a dealer, jordan and justine took great care of us!
Braiden got me the best deal for my trade and was there for support from first contact to several follow ups after sale. I would highly recommend giving him a call if you are considering your first or next Lincoln. Braiden was transparent about what it meant to be an X-plan buyer and what that meant to the dealership as well. This was a first for me. He allowed us to have lots of time in the showroom to transfer our stuff over and even made my puppy feel welcome.
Thanks to everyone at Capitol Ford for continuing to provide top notch service with an attention to detail. Thank you for always helping make these vehicle service days as simple and seamless as possible for your customers. My best to everyone at Capitol Ford. JN.
Had an MPI claim dealt with here as they were listed as an mpi accredited repair shop. Ryan who originally estimated my car was very knowledgeable in the process and walked me through the estimate and extent of the damage afterwards. Excellent customer service through the body shop during repairs, they update a few times a week to let you know whats going on. Had an overall great experience with the collision centre.
Chantelle from the body shop was so helpful when I called in and asked about what the steps were to start my mpi claim would definitely recommend 👌
I took my vehicle claim to this location for my repairs, I LOVED how cooperative the staff were. They walked me through the process of how the repairs will go/timeframe. The bodyshop handled things very quickly and professionally.
The Bodyshop and the staff are wonderful
Very nice person and answered every question I had and made the deal happen to make everyone happy.
I have received great service from Capital Lincoln. My vehicle always returns to me washed and detailed, and I get a thorough explanation of what was done to it. I never get treated as "less than" because I am a woman, and feel that the staff genuinely care about my vehicle and my experience with their service. I have had exceptionally good service from Chance and Réjean-- thank you for your dedication and effort to the customer experience.
Buying my new vehicle at Capital ford was definitely as smooth as I could of ever hoped for. I worked with both Jordan and Ed who were both amazing and there not only to answer all of my many questions but also assist with a smooth transition from my trade in to my new vehicle.
Awesome tire service. Mithat took great care of keeping me informed and making it work to suit my time frame.
Our experience with Capital Ford was fantastic! Jordan was incredibly patient with our family and went above and beyond—even removing the cover from our truck himself. While our vehicle wasn’t washed, that didn’t stop Jordan from making sure everything else was perfect. Huge thanks from both me and my wife—he’s truly the best salesperson we’ve worked with! We’re also very grateful to John, the manager, for working with us and our budget to get our family into exactly what we wanted. Justine in finance was excellent—she explained everything clearly, completed the paperwork ...
I recently purchased a Ford F-150 STX from Capital Ford, and the experience was nothing short of excellent! Ihor Hubskyi, my sales agent, was professional, knowledgeable, and made the entire process smooth and stress-free. He answered all my questions with patience and ensured I got the perfect truck for my needs. Ed Shreran, the finance manager, was also fantastic. He explained all my financing options clearly and worked to get me the best deal possible. The entire Capital Ford team provided top-notch customer service, making my car-buying experience enjoyable. If you’re looking for a great dealership with outstanding staff, ...
Great customer service. Ihor nd Justine did great.
Outstanding customer service!
Fixed right the first time and done in the same day I dropped it off
Good service and the service advisors are very knowledgeably and welcoming! Highly recommend.
Great experience from presentation to delivery
The people I deal with on the Lincoln side are always very courteous and keep me informed. I always get a loaner car and a car wash. I have dealt with Rejean for many years and his service is always great. He’s a pleasure to deal with
The service and communication was excellent
Wonderful staff and they provide great service all the time.
Great place, cozy environment and excellent customer service 👌
The clerk is very careful and patient. He reminds customers of maintenance in time. It is a very good experience. I will continue to maintain my car here in the future.
Very nice and professional, they were happy to assist me in finding the right car for me and gave me a great price on my trade in!
I had an amazing experience at Capital Ford Lincoln. Enes, one of the salesmen was so kind, he really went above and beyond to make sure we were happy with our vehicle. He was very patient during the process, and did not add any pressure on us for anything. I would really recommend you get in contact with him if you are looking for a new vehicle. I also want to give a shout out to Ed who got us an unbelievable interest rate compared to our old one(another dealership we went to wouldn’t budge at all)He ...
Ed and Brahm were super from sales to finance can't thank them enough
Purchased a 2024 XLT from capital today and I could not be happier. Ihor and Ed were very helpful and straightforward on their pricing. You want the best deals on ford vehicles, these are the guys to talk too. No hidden fees or vehicle mark ups like other dealerships. Thanks again Ihor & Ed. Y'all the MPVs
I really enjoyed my experience purchasing a new vehicle at capital ford! Enes was super accommodating, any questions or concerns we had, enes had an answer for us. We are thrilled to have our new vehicle! Enes did a great job finding us the perfect vehicle! I highly recommend Enes and Capital Ford! Outstanding sales/service.
We chose to buy a new custom order suv from Capital Ford because of years of great service and customer support. Our salesman was Zach Windsor, he was so personable and calm and very helpful. He answered all questions we had and wasn't afraid to dig deeper and do research on more technical questions. We are very big on lots of information no amount of questions was ever too much for Zach. He even picked us up to take us to ford to pick up our new suv after we sold out previous vehicle. Before we left Zach went ...
I purchased a new F-150 last week and the experience/process was amazing! I’ve boughten a few cars from dealerships and this was by far my best experience yet. My dad bought a pick up here and mentioned they were good to work with and I second that. Sam was our sales rep and he was great. After we reached a deal, Edgardo from finance took over and he was very knowledgeable and helpful and did NOT shove anything else down our throats which was new from a finance manager from a dealership! Would recommend this dealership to anyone. ...
Capitol Ford has been so wonderful to work with. The staff are friendly, knowledgeable and efficient.
Brahm Chadha, was a stand up salesman, made buying my first car from out of province as easy as possible. Very diligent and honest, he stuck to his word and delivered on promises.
Enes was incredibly helpful and knowledgeable throughout the entire process. Thank you, Enes and Capital Ford! Great experience with Enes! He made everything easy and answered all my questions. Highly recommend Capital Ford!
Great buying experience. Isaiah in sales and Justine in finance were excellent to work with. They were transparent, made the deal easy and no hassle. I would recommend this dealership.
Jordan and the whole team were friendly and welcoming! Made it very exciting to buy my Bronco!!💙
Went here after an awful and unprofessional experience dealing with Terry at Mid-Town Ford, sales reps actually did their job
My first time purchasing a vehicle from Capital Ford and I must say it was an awesome experience. The no pressure sales team Sarthi Sharma and Will Castro were extremely professional,fair and accommodating. Justine Maxwell made the financing a breeze. This dealership is a hidden gem in the heart of Winnipeg that I would definitely recommend.
Found the sales experience stress free at Capital and found the exact vehicle I was looking for. I would highly recommend Capital.
After a bad experience at a different dealerships, Capital ford was a breath of fresh air. Zach, was my salesperson, and he was so patient, no pressure, and actually listened to what I wanted in a vehicle. As a female customer looking for a truck, I did not think, in this day and age I would still experience the stigma that I did at three other dealership. Not at Capital though. I would highly recommend Zach to anyone who is looking to purchase a vehicle, no matter where in the process you are. There was 0 pressure just a lot of ...
I needed a truck and i knew what i wanted so i made a phone call to Capital Ford to see if they might have what iam looking for and in 5 minutes my sales rep Jordan had what i was after in a F150 and asked me when id like to test drive it . Within 2 hours after the first phone call i purchased the truck hassle free and my search was over . I fully recommend to see Jordan and he will help you find the exact vehicle you are after...Thanks again to Jordan , John and Rob for all your ...
Awesome staff and very informative about what they were doing and how long it would take 👍, great service and great staff 👍
I needed a newer vehicle replacement and Isaiah has been a super salesman/product specialist! Sales Manager Rob even had time for a chat , Justine super knowledgeable and assistance. There was a couple after sales follow ups and I will say what they say they will do, they do! Thank you team for speaking to me as a knowledgeable person. Definitely comparative to previous dealerships I’d recommend Capital Ford over any other one!
Brahmjot and ed. Got me my dream truck. They lost some hairs but they did it. Thank you very much. Excellent. I'd give more stars if i could. Thanks for the Tremor.!
Thank you to the Service Department, this is my 5 th vacation drop off for my Ford Escapes, I book an appointment, Drop my car off, get a ride to airport, come back and everything is perfect and done! Easy and always great service! Thank you Rebecca, and all the Service Staff!
This dealership is a joke. My daughter and son-in-law took their 2013 Ford Flex in on Dec 2022 to have the power steering fixed. $5000 later they take it home and the following winter was mild and the first day the weather gets Winnipeg cold the power steering fails again before the 2 year warrantee is up. They do supposedly repair it again under warrantee. A couple of weeks later the weather gets Winnipeg cold again and the power steering fails again. Now they refuse to stand behind their work. They will d no further work without further payment. I say they didn't ...
Great friendly experience. Made me feel welcomed and took care of everything that I wanted in a truck. Thanks for everything!
The representative was very friendly and made us feel.welcome. she knew her stuff and went above and beyond to help us get our perfect vehicle. I would do it all over again. Thank you Justine!
Very professioneel and know all about the vehicles they sell.
Rejean was excellent! Polite, courteous, and above all - got me on my way! I really appreciate the service Rejean provided!
Capital Ford is a wonderful place to buy. Every person I dealt with was very friendly, knowledgeable and do not put pressure on you. I love my new Ford truck!
I would like to thank Enes for the fantastic support and we are super pleased and very happy
We made a purchase from capital ford and we are supper luck that we the best deal ever and Enes helped us so much he is the best and we are all happy about the purchase and the deal we got
They anre and helpfull people at Capital Ford - we are enjoying our plug in hybrid Escape.
I have had a very good experience with Greg and John, they do their best to give me help, trust them, they can always give you the best deal here.
Professional courteous service and quick repairs to my Escape SUV. THANKS
Jordan was my salesperson and provided excellent service. He answered all my questions and Justine was wonderful with the financing process. The entire process was quick and easy. In the past, I have dealt with a few Ford dealerships in the city and after I drove off the lot with my new vehicle, I never heard a word from them. They made their sale and that was it. With Capital ford, Jordan sent me an email a few days later and checked in to see how I was liking my new Bronco and let me know to contact him if ...
They worked hard to find me the vechile I wanted. Even taking on repairs from another deal ship
very good service, will most likely buy my next vehicle there!
Sarthi had so much patience with us. Great salesperson. We really enjoyed the experience with buying a new car. John, the manager, helped out and we also enjoyed his personality. Justine in finance has a very soothing way about her and explained everything in layman’s terms. Very informative. Even though it took us awhile to actually buy a car Sarthi and John did not put pressure on us. Cheers to all three. Don and Lois
The service was very fast, professional and friendly. I came in for a trade in appraisal in the afternoon and was back home in a newer vehicle by the end of the day.
We purchased a used car here on September 25, 2024. The car had a Hail claim they would repair before pickup. Twenty six days later I reviewed the sales document, and discovered that they had added $799 to the purchase price of the car, without me noticing, and not being told about any extra fees. I was asked, if I wanted any extra coverage, and I quickly said no, before the paperwork began. On November 6, 2024 I received a four page very small print contract, in the mail, from a company in Alberta. It is coverage that I was not told about, and did ...
Great service.
a superb experience..thanks to the great guys:Josiah,Wil and Kevin.for a very excellent assistance..
Me and my husband did a Great desition choosing Capital Ford, they have a Great Customer Service, and I want to thank Greg for all he’s help!
It started out with a disaster in their service department however Captal did its best to rectify it.
The savings was worth the 16hr drive one way from Ontario, they offered more on my trade-in and sold me a F-250 Platinum for the same price Ontario was selling F-250 Lariats.
Sales person was great only os I had wad when I brought my truck in to get accessories they had the appointment date different than my email and text message
Excellent experience purchasing my new truck. Isiah was a pleasure to deal with and he listened to my needs and did not pressure me all which is what I like to experience when buying a new vehicle. Kevin in finance was excellent. He stayed late to get the deal done. I would definitely recommend Capital Ford to all my friends and family. Thank you for everything!
Went in with a trade in, didn't expect much for the first day I thought it would be mostly paperwork. Greg had me in a new vehicle and driving it by the end of the day. Their service was professional and quick- I highly recommend you choose Capital Ford for your next vehicle!
Gregg gibbons Sales managers Nathanial Foster and John Michaud - Finance Manager Kevin Amey were amazing and provided a very professional and friendly service
I am not a ford customer, but now I do all my car service at this location as AJ provide an unmatched service which was beyond my expectations. Special thanks to him and hoping to see you there next time!
Your phone system, I am leaving a review on your phone system. I needed to contact your parts department and was not able to. every number I tried said "we are currently closed, call back at 9:00am" didn't matter if I called service or parts. I work with a fleet of vehicles and have dealt with all your departments many times. This reflects badly on your dealership if we in the fleet industry are unable to reach you. I have to thank my lucky stars that you have one very bright shining star named Jason Padlan, he ...
I’m was quite happy with the customer service that Greg had provided me with the purchase of my 2023 escape
Jordan Dumont helped me out the other day while I was deciding between a couple vehicles. He gave great advice and even better service. Thanks Jordan!
We recently purchased a used SUV from here and Enes was very helpful, freindly and polite through it all. thank you Enes!
Sarthi , John and Justine are awesome and amazing. Got an amazing deal from these guys. Would recommend all my family and friends.
Jordan Dumont was a great help! Highly recommended for any purchase... mine was used. Great team and smooth transaction.
Enes did a great job from the start to the end! Thank you so much!
The team at Capital Ford was great with the service of my vehicle. Thanks!!
Josiah was a absolute pleasure to work with. Best experience we've had for buying a new truck. We definitely recommend anyone looking to buy a new vehicle visit Josiah at Capitol Ford Lincoln on Empress.
I worked with Enes Nurdan in sales and Justine in finance in purchasing a Ford Expedition. Enes helped organize an at home test drive, since I take care of a baby full time, and was very knowledgeable both about Ford in general and about the Expedition I was test driving. There was a bit of back and forth sorting out the details of the purchase and Enes was extremely patient and considerate since I was constantly distracted by the baby. Justine reached out and was able to handle all of the documentation and credit checks remotely so the actual signoff ...
Of all the Ford dealerships I’ve visited in Winnipeg, this one truly stands out. Josiah from Sales was fantastic—he was immensely helpful, always accommodating of my requests, and made everything incredibly easy. The entire process, from the purchase to the trade-in, was seamless, and I couldn’t be happier with how smooth it went. Thank you, Capital Ford Lincoln, for setting such a high standard
The dealership made it right and more after the original deal fell through because of another dealer!
Our experience with Capital was Great!!! Greg and Nathanial was very friendly and they cared about our need in a vehicle. Greg and Nathanial were able to work with us and our budget to get our family into exactly what we wanted, we also thank Kevin in finance was also very helpful with finalizing everything, we appreciate all your guys help, we looking forward to enjoy our new Santafe, thanks again guys!!!